alea software


Customer Relationship Management

Our end to end customer management system allows you to manage and interact with your customers across all contact points within your organization.


  • Single sign-on allows a player to view/play all products with a single balance
  • Identity management ensures operators have access only to the products they require
  • My Account allows players to self-serve their requests to reduce customer service calls
  • Customer Service consoles allow operators to service customer requests
  • Bonusing system offer incentives to retain players or reactivate lapsed players
  • Affiliate tracking allows the ability to track customers or referrals
  • Player Classification tools and reports allows the operator to identify their best players