Communicate

Customer Relationship Management

Our end to end customer management system allows you to manage and interact with your customers across all contact points within your organization.

Features

• Single sign-on allows a player to view/play all products with a single balance
• Identity management ensures operators have access only to the products they require
• My Account allows players to self-serve their requests to reduce customer service calls
• Customer Service consoles allow operators to service customer requests
• Bonusing system offer incentives to retain players or reactivate lapsed players
• Affiliate tracking allows the ability to track customers or referrals
• Player Classification tools and reports allows the operator to identify their best players